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Privacy Policy

Last updated: 6/08/2025

At Sena Consulting, operated by Rikki Lee Archibald, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in line with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).

  1. Who We Are

This Privacy Policy applies to personal data collected by Sena Consulting.
If you have any questions or requests about your personal data, you can contact us at:
contact@senaconsulting.com.au

  1. What Data We Collect

We may collect and process the following types of personal information:

  • Contact details: such as your name, email address, company name, and other information you provide when completing forms or interacting with us
  • Responses to interactive tools such as the AI Risk & Readiness Self-Assessment
  • Information shared during consultations or while receiving services from us (whether written, verbal, or via forms and questionnaires)
  • Technical data: including IP address, browser type, device information, and activity logs, where collected automatically through your use of our website or tools
  • Tracking and analytics data: collected via cookies or third-party tools such as Google Analytics, Meta Pixel, or LinkedIn Insight Tag (if implemented)
  1. How and Why We Use Your Data

We process your data for the following purposes and rely on legal bases including legitimate interest, consent, and legal obligation, depending on the context:

  • To provide services, tools, insights, and support
  • To respond to your enquiries or follow up on consultations
  • To send marketing communications (only where you have opted in)
  • To improve our website, services, and customer experience
  • To comply with legal or regulatory obligations

You can withdraw your consent at any time by emailing contact@senaconsulting.com.au or using the unsubscribe link in any marketing email.

  1. Marketing and Communications

We only send marketing emails where you have explicitly opted in. These may include updates, resources, tools, or relevant industry insights.

You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

  1. Data Sharing and Third Parties

We do not sell or rent your personal data.

We may share your information with trusted third-party service providers who support our operations, such as:

  • HubSpot (CRM and communications)
  • ScoreApp (self-assessment tools)
  • Google Workspace (data storage and collaboration)
  • Wix (website hosting)

Some of these providers may process data outside the EU. In such cases, we rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

  1. Data Retention

We retain your data only for as long as needed to fulfil the purposes outlined in this policy or as required by law.
If you unsubscribe or request deletion, we will remove your data unless legally obligated to retain it.

We do not currently operate a fixed retention schedule but will honour deletion requests on demand.

  1. Your Rights Under GDPR

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw your consent at any time
  • Object to processing based on legitimate interest
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at contact@senaconsulting.com.au.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.
We may not always notify you directly of changes, so we recommend reviewing this page periodically if you use our services.